Contact Channels

Technical Support and Inquiries

📞 Phone

Direct Assistance

Call (4263)47-2744 Monday through Friday from 9:00 AM to 6:00 PM. A specialist in modular expansions will assist you with inquiries about CAD plans, budgets, or material catalogs.

✉️ Email

Technical Inquiry

Write to us at info@castelaoadicciones.com. We respond within a maximum of 24 business hours. Attach plans or references to receive a detailed quote for your corporate addition project.

📄 FAQ

Frequently Asked Questions

Before contacting us, check our FAQ section. You will find answers about delivery times, types of prefabricated modules, and structural requirements for existing buildings.

🕒 SLA

Response Times

General inquiries: 24 hours. Quotes with plans: 48 hours. Urgent technical support: 4 hours during business hours. For ongoing projects, we have a priority channel with a 2-hour response time.

📐 CAD Assistance

Plan Support

If you need adjustments to DWG or DXF files, our structural design team guides you in interpreting modular plans. Includes review of joints, loads, and compatibility with existing structures.

📋 Budgets

Quote Request

Complete the form on our website or send an email with the dimensions of the area to be expanded. You will receive a breakdown per module, materials, and installation times. No obligation.

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